I was at Dominicks the other night picking up items for the dinner that I was going to make for the night. After 4-5 attempts at asking various Dominicks employees where I could find Grade B Maple Syrup, I was pretty much directed everywhere but where the item was. Then when I got to where I needed to go, I noticed that there were several types. I asked what the difference was and got the response “What do you think this is Whole Foods?”
I was shocked!
I promptly went to the nearest Whole Foods, which was completely out of my way. Upon entering the Politically correct arena, I asked the first Whole Foods employee where I could find grade B maple syrup. And guess what, she knew exactly where it was! “Should I push my luck,” I thought to myself. Sure! So I asked, “What’s the difference?” A smile came across her face and she went into this discourse on the benefits of this that and the other. She even knew what I was planning on using the ingredient for!
Talk about great customer service and adding value to my shopping experience. I am normally a price sensitive shopper, but after this experience I am more than happy to pay the premium price for a little help and a lot of knowledge!
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