Customerspective
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We've Moved!
Sound of the Music (Today)
Kicking the Customer Satisfaction Index Up a Notch
Who cares about customer satisfaction?
Netflix and the Blogosphere
Don’t Shoot the Messenger
NetFlix is the new Amazon
Be Introspective and See the Customer's Perspective
How about a Slice of that Customer Experience Pie?
A Lost Customer...and for what?
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